Universe-Online (http://www.universe-online.net) is a browser-based space strategy game. Registration is completely free but you have to agree with these terms and conditions in order to play.
Browser-based means that the only thing you need to play is an Internet Browser and an active Internet connection (none of which are provided by the game).
We recommend the use of Firefox for the best game experience.
The game team consists of all game designers, developers and concept directors. The game team:
3.1 General
By registering an account they state that they have read these rules and agree with their content, agree to follow the rules and accept any penalty for not following them. They oblige themselves to regularly check for changes in the rules. Not being aware of the rules doesn’t excuse those who have broken them. The users take responsibility for their personal information and are not to present it to any members of the game team. If such an event has taken place the game’s team is not responsible.
3.2 Privacy
All passwords are encrypted in our databases. As such noone apart from the User/Player has access to that information. All Users/Players are obliged to keep their passwords secret from everyone else. No member of the team will ever ask this kind of information from the Users/Players, for any reason! In case a User/Player has his/her password lost then they are the only ones to be blamed!
Furthermore, private information of the user (e.g. name, email, country) will never be given to a third party by the game team! All user information entered during registration is considered confidential between the User/Player and the Game Team. The is applies also to all the information acquired through the Facebook Graph API.
4.1 Multiple accounts
When the same player registers more than one account in one universe/server then this is called multiaccounting. This is strictly prohibited and the punishment will be the blocking of all the accounts without warning. The accounts will be blocked whether they are VIP or not.
4.2 Bugs and game vulnerabilities
A bug is a weakness/vulnerability of the product code, which prevents software to work as it is intended. This malfunction may be exploitable by the players.
If a player finds a bug in the game, s/he must immediately inform the administrator. In case the player takes advantage of an unreported or reported bug can result to the deletion of his/her account.
In the case of a direct entry into a foreign account without the knowledge of the owner, ie Hacking , indirect interference with the game by a foreign account, or any malicious action against another player or server*, the offender will be punished by deletion of their account.
In an event that there is an attempt to circumvent the system in order to hinder the work of the servers and/or manipulate the code of the game, the offender will be punished by the deletion of their account.
4.3 Bots
Bots are (automated) scripts of any kind which simulate activity in an account (the automated scripts which are part of the game are not included). Using bots of any kind is strictly prohibited and is punishable by account deletion.
It is prohibited to cause excessive data transfer (e.g. by auto-refreshing) and to slow down the operation of the game. Automatic or semi-automatic scripts that send queries to the database are forbidden. In case of violation your account will be deleted or banned without warning. Claims for defects in the amount of the caused damage and resulting administration effort are reserved by the Game's Team.
4.4 Behavior
Everyone must communicate in a polite, conversational tone. Game administrators may change or even ban inappropriate profiles, colonies’ and alliances’ names without warning.
Following behavior is punishable and applies to all descriptions, the player’s name, alliance’s names, colony names and messages:
5. Advertisements
All kinds of advertisements in the information fields of the alliance, colonies or players, also in their names in the form of text, pictures, banners, links and others is strictly forbidden.
4.5 Communication
Given the fact that the main channel of communication for issue resolvement is emails, the user is obliged to make sure that the e-mail s/he used during registration is active, operational and that Spam Filters or Antivirus do not hinder the transferring of emails between the Universe-Online support team and him/her.
The game team will perform regular account pruning which result in the permanent deletion of an account. These database cleanups are needed to ensure that only active players are playing the game, contributing to an overall great experience.
The accounts that will be deleted in this way will always meet the following rules:
a) The account will have NO VIP days. As long as your account has VIP days (Donor days) left, it will never be deleted automatically by our system's cleanup mechanism.
b) The account has been marked as inactive. An "inactive" account is one that it's user has NOT logged in for a period of more than 20 days. After that period of time the account is eligible for automatic removal / deletion.
NO Warning will be issued! If after 20 days of inactivity your account also does not have VIP Days left, then it is subject to deletion!
6.1 Abuse or technical inquiry
If you wish to report a player for any violations made inside the game, or you need technical support then you can contact(*) the game’s team at: support@universe-online.net
CAUTION: In a case of an unfair report from a player to another player, the accuser will be punished with the punishment valid for the reported case.
* Applications and requests will be considered by the team only if they are written literately and in English language.
6.2 Reparations
If a player has suffered from game errors/bugs or from actions of the game administration, that player may ask for compensation by contacting the administration team at support@universe-online.net and providing valid proof of his/her claims.
Contributions to the Universe-Online game, no matter if by Paypal, Fortumo or any other way, are in no way to be given back or compensated. They are considered to be contributions to help maintain the game running.
Donating to the game is a completely voluntary act and does not oblige the game team in any way.
When an account is punished for not following the current rules, the game’s team is not obligated to move any residual VIP/Donor days to a new account or to compensate the player in any way.
The game team reserves the right to cease operation of the game or of individual game universe at any time without having to state reasons for this. At this case the users are not entitled to compensation of any kind for donations they might have made or residual VIP/Donor days in their accounts.
All players accept the seasonal game's life cycle. Universe-Online is played in "Seasons". Each Season starts at an announced date and ends when any Alliance in the game completes the Seasonal Mission.
After the completion of the Seasonal Mission, the season's winners are defined taking into consideration their own ranking and their alliance's ranking. The Game Team reserves the right to choose to award the winners of a Season with any kind of reward (announced by the end of the respected season).
After a season has ended, the game will continue to operate for a period of time decided by the game team to allow for the application of patches and updates. After that period the date of the new Season's beginning will be formally announced.
When a new Season begins, all accounts are "reset". This means that they are stripped from all Colonies, Facilities, Units, Technologies, Materials, Bounties, Influences, log entries, Lore entries, Quests/Missions, Rank titles and ranking points of any kind (population, PvP, dungeons etc). All alliances are automatically disbanded and deleted.
Character Points (if any exist) are set to a cap of 1000, while the Donor Days of each account are not adjusted, although the Game Team reserves the right to freely give a number of new Donor Days to some or all players.
All accounts are left with only the starting colony and resources (just as if they have been created from scratch).
The rights to Universe-Online belong to Konstantinos Manos http://www.kman.gr